CREDIT CARDS

We accept VISA, MasterCard, American Express & Discover.
CURRENCIES

All prices are in US dollars.
EMAIL ORDER NOTIFY

We provide automated email notification acknowledging BOTH your order when it is
received -AND- your invoice when the order is shipped which includes:
- Order total
- Shipping Method
- Tracking Reference Number(s)
- Provide an email link to your online account.
GUARANTEE

We guarantee our product is free of defects and guarantee
satisfaction with every order from us, all you need to do is notify us using the members-only area
and we will do everything possible to help.
HOLIDAYS DAYS CLOSED

Please note that ClearguardArmor.com is closed on the following holidays
to give our staff a break and some quality time with their families.
- September 2: Labor Day (first Monday in September)
- November 28-29: Thanksgiving (last Thursday & first Friday of November
- December 24-25: Christmas Eve & Christmas Day
- January 1: New Year’s Day
INTERNATIONAL ORDERS

We quote international orders. Use our contact form or call and let us know what
you need and where it is going.
ORDERS – HOW TO ORDER?

Review Ordered Items / Checkout
- Review items ordered, select the “Shopping Cart” button/link at any time.
- Remove items as needed (“Remove” button next to each item)
- Adjust the quantity of items ordered by changing the “Quantity” field and
clicking the “Update” button.
- Select “Checkout” when satisfied with the items ordered.
- As a user, you have an existing customer account, and you have already
“signed-in”, you will be shown your account information so that you may
confirm it to be correct.
That’s It! .. It takes longer to read about than to do!
- You will receive an email order notification about your order and shipment.
PRIVACY POLICY

All the information provided to Clearguard Armor as a result of your
on-line purchase is treated as confidential, and will not be disclosed to
any other parties.
Read our privacy policy.
RETURN POLICY

Return unopened retail item(s) within 30 days
of purchase for a refund.
- All returns must apply for an RMA number (see below).
- Apply for RMA within 30 days of receiving your package.
If the seal is broken we will NOT issue a refund (see below).
If return is denied and you want your product(s) back you must pay the return shipping
otherwise, we will discard the item(s) within 15 days of receipt.
- We will not accept any returns that arrive COD or without an RMA.
- We do not accept returns on Private label orders.
- We do not accept returns on bulk orders.
- We do not accept open product returns.
- If the seal is broken or product is open we may accept your return at our sole discretion
and charge a restocking fee of not more then 40%.
- Return of Products Instructions
If you need to return a product, please use our RMA form. Before returning any product, you must
use our Return Merchandise Authorization (RMA) form.
The RMA number (RMA-12345-12345) is good for one (1) or more items from the same order and must match the product(s)
authorized for return. The RMA is valid for thirty (30) days from date of issuance. Returns will not be accepted without an RMA. Please have the following information at hand when making a request: or refund (refer to
a packing slip or email confirmation we sent when you ordered) or within your shopping cart account history.
Invoice Number Product name/sku Bill-to address Bill-to phone number.
Please follow these instructions when sending your original item back:
The RMA number must appear on the top outside of the package.
The RMA number is good for only the item(s) authorized for return.
Returns will not be accepted without an RMA.
Return your package to the address given to you with your RMA number.
You must send your package(s) via the U.S. Mail or USPS or Fedex)
It is strongly recommended that you fully insure your return shipment in
case it is lost or damaged, and that you use a carrier that can provide proof of
delivery for your protection. We are not responsible for lost shipments.
All shipping and handling on returned products must be prepaid by the customer.
Note: The original item(s) must be received by CGA within 30 days of receipt of your return instructions
(date of RMA). Any discrepancies could result in a delay or complete forfeiture of your return and any credits.Get RMA Number
RUSH ORDERS

- NORMAL shipping is processed within 48 hours on orders received by 11am
Eastern time.
- RUSH shipping is processed within same-day on orders received by 11am
options that may be available: Overnite, 1 day, 2 day and 3 day
SECURE ONLINE SHOPPING

Experts say e-commerce transactions are safer than ordinary credit card
purchases. Every time you pay with a credit card at a store, in a
restaurant, or over an 800 number–and every time you throw away a credit
card receipt–you make yourself vulnerable to fraud.
Online purchases made with today’s Internet web browsers such as
Microsoft Internet Explorer, Opera, Firefox and others provides for a secure connection from your
computer to our online credit card processor using SSL protocol, which we do.
This protects the information as it travels over the Internet. SSL uses
public-key encryption, one of the strongest encryption methods
around. We do not store your card info
SHIPPING (CHARGES)

NOTE* Shipping charges are for lower 48 USA ONLY!
Shipping charges are calculated by the respective shipper and displayed
at time of order.
Our current specials are all listed within the website. Additional package
supplies costs may be passed on.
These charges
are indicated when you make that selection on your order.
SHIPPING (HOW WE SHIP)

Everything is shipped by Fedex, UPS or United States Postal Service – depending on your
selection.
See also, Tracking Packages.
SHOPPING CART

In any product display, you will see a button “Add to Cart” in front of
each item.
To add items to your Shopping Cart:
- Choose the product amount
- Enter the quantity desired if multiples are required
- Click to add the product to your shopping cart
- Once you checkout select shipping method
- Choose your payment method.
The Shopping Cart holds everything you have decided to order and you can
order as many items as you like. You can view the products you have added to
your cart simply by clicking on the “Cart” at the TOP of every shopping page.
To remove an item from your shopping cart, click the “Remove From Cart”
button or the X next to the item. To clear all the items from your shopping cart, click on the “Reset”
button.
TAXES (SALES, ETC.)

Florida residents ONLY
7% will be added to your order total to cover state sales tax. (unless we have a resale certificate on file for your business)
TRACKING PACKAGES – USPS

We
provide online tracking of shipments. All carriers may not provide tracking. You will receive an email when
we invoice and ship your order. This email will tell you:
- Order total
- Shipping Method
- Tracking Reference Number(s) if applicable
- Delivery Confirmation if applicable
|
|
Delivery Confirmation provides the date and time of
delivery or attempted delivery. customers may retrieve Delivery
Confirmation information online at the shippers web site.
Delivery Confirmation is not available for: APO/FPO destinations and
U.S. territories, possessions, and freely-associated states in Domestic
Mail Manual 608 (except for Puerto Rico and U.S. Virgin Islands, to
which service is available). |
|